UK Deliveries: You have 2 options:
- UK FREE Delivery: Next Working Day if placed before 1 pm DPD (Excludes deliveries on Saturday, Sundays & Bank holidays)
- London Same Day Delivery: £12.00 by Courier Zone 1 & 2 (if ordered before 1 pm – excludes Saturday, Sunday and Bank holidays) Please allow up until 6pm for your order to be delivered
Overseas Deliveries: (outside of the UK): You have 2 options:
- Europe: £8.00 by FedEx (2-5 working days to Europe)
- International (outside of Europe): £12.00 by FedEx (5 working days to the rest of the world)
These will be dispatched within 5 working days of the order being placed (excluding Saturdays).
To check on the status of an order or verify shipment, please call +44 (0)20 3176 6822 or email us at firstname.lastname@example.org quoting your Order Number.
VAT ON INTERNATIONAL ORDERS
Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at Checkout.
Please note that you will be responsible for all duties and taxes incurred in the country of destination.
Please bear in mind that all deliveries need to be signed for, so you’ll need to make sure there will be someone at the delivery address. If you are not present when your parcel is delivered, the courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
TRACKING YOUR PARCEL
Your tracking number will be emailed to you when your order is dispatched so that you can check on the status of your parcel.
If you have not received this email, please contact us at email@example.com to request an update. Please give your Order Number.