Shipping
DELIVERY OPTIONS

FREE UK DELIVERY

3-5 working days (Excludes deliveries on Saturday, Sundays & Bank holidays)
Please note engravable items and pre-order items can take longer

FREE INTERNATIONAL DELIVERY 
Please note by paying in US dollars Missoma offers FREE international delivery to the following countries:
* United States, Canada, Hong Kong, Japan, Singapore, Malaysia, United Arab Emirates, Oman, Qatar, Bahrain

INTERNATIONAL DELIVERY
We are still able to deliver to countries outside the UK, and the countries covered by our Free International Delivery*.

Europe: 
£8.00 by DHL
(3-5 working days)
 
International (outside of EU):
£12.00 by FedEx
(5 working days)

*Please note that we are unable to deliver to the following countries due to customs restrictions:
China, India, Russia, Aland Islands, Bouvet Island, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Comoros, Cote d'Ivoire, Falkland Islands, French Southern Territories, Guinea-Bissau, Heard & McDonalds Islands, Indonesia , Iran, Korea, , Democratic Peoples Republic, Korea, Laos, Macedonia, Mayotta, Micronesia, Macedonia, Moldova, Myanmar, Netherland Antillies, Nuie, Norfolk Island, Northern Marina Islands, Palestinian Territories, St Helena , St , ierre and Miquelon, St Vincent & the Grenadines, Svalbard & Jan Mayen Islands, Syrian Arab Republic, Tajikistan, Tanzania, Timor-Leste, Tokelau, Turkmenistan, Tuvalu, Western Sahara, Yemen,

ENGRAVED ITEMS

These will be dispatched within 5 working days of the order being placed (excluding Saturdays).

To check on the status of an order or verify shipment, please call +44 (0)20 3176 6822 or email us at shop@missoma.com quoting your Order Number.

VAT ON INTERNATIONAL ORDERS

Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at Checkout.
Please note that you will be responsible for all duties and taxes incurred in the country of destination.
By paying in dollars you are excluded from all customs and duty charges

SIGNED FOR

Please bear in mind that all deliveries need to be signed for, so you’ll need to make sure there will be someone at the delivery address. If you are not present when your parcel is delivered, the courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

TRACKING YOUR PARCEL

Your tracking number will be emailed to you when your order is dispatched so that you can check on the status of your parcel.
If you have not received this email, please contact us at shop@missoma.com to request an update. Please give your Order Number.