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UK Next Day Delivery (On all orders placed before 1pm Monday-Thursday - excluding Bank Holidays)

Orders placed after 1pm on Thursday will be delivered on the next working day.

Orders to Europe will be delivered in up to 5 working days. 

You will receive an email with tracking details once your order has been despatched. Please contact our Customer Service team if you have any questions or concerns about your order delivery.

You are entitled to return any item bought on Missoma.com, for any reason, within 14 days of the date of delivery, and receive a full refund (less any postage / shipping charges). 

Please note, engraved items are non-returnable / non-refundable (unless faulty)

Please refer to our Returns if you require any further information. 

Every piece of Missoma is covered under our one year warranty*. Should your jewellery suffer a breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost to yourself if returned in under one year of receipt of the product. 

To ensure your Missoma pieces stay bright and shiny for as long as possible, keep them away from chemicals such as perfume and chlorine, and store them in a cool dry place in an individual pour of box to avoid your jewellery tangling or scratching each other.

Need to return a faulty item? Please visit RETURNS

*We can only accept items purchased on Missoma.com. Repairs for items purchased at one of our stockists, please return to the original store of purchase. Please note stockists may have a different warranty agreement to missoma.com